Marble Doctors was founded in 2008 in the State of Connecticut. We come from a 3rd generation family business working in the natural stone industry. Marble Doctors was first established to serve our own clientele from our previous import & fabrication facility located in CT – LaPietra Custom Marble & Granite and this company still under the management and supervision of our family members .
Most fabricators don’t have the knowledge of stone restoration process and most of stone restorers don’t understand the process of quarrying, fabrication and installation. Throught our business history which started back in Brazil in our grandfathers generations, we have experienced all sides of the stone business industry. In order to gain the proper skills in restoration and expertise, we took several courses in Italy and USA with the top leaders of this indurstry like Maurizio Bertoli. We continuously invest in education and participate yearly of natural stone international trade show events in a mission to bring to our customers the best technology,equiptments and products available in the market.
We are accredited by the BBB and recognized as “The Best Service” by Houzz.com
Using the latest methods and technology combined with our family experiece and tested Italian craftsmanship, Marble Doctors can beautifully install or restore any type of stone, in any environment.
Do you have a technical question? Email us using the contact form and an expert at Marble Doctors will be happy to answer it for you.
Due to cost of supplies, labor and other fees associated with scheduling each project there is no refund for any deposits.
Rescheduling or Canceling appointment within 14 days of the project appointment will result in no extra fines. Rescheduling or Canceling within 7 days of the project appointment will result in a 10% added charge.
Rescheduling or Canceling within 3 days of the project appointment will result in a 25% added charge.
Bad deposit checks will automatically be considered as a cancellation unless the check is repaid and all fees repaid and will then be treated as a reschedule.
Legal & Technical Explanations, Limitations, And Guarantees:
A comprehensive, formal list of legal & technical limitations, as well as given or implied guarantees from Marble Doctors LLC is delivered to the Customer with the estimate, regardless of whether or not the Contract was formally entered at that time.
By signing the Contract, the Customer automatically acknowledges the receipt of this official list of legal and technical explanations, limitations, guarantees & has read & understands them.
The Customer also agrees that such official list of legal & technical explanations, limitations, guarantees shall become part of the Contract once this Contract is entered by being signed by both parties.
Customer acknowledges that they must allow 72 hours cure time before applying any moisture to the surface after restoration.
Customer acknowledges that they may not walk on a surface within 24 hours of services performed, unless otherwise indicated in writing.
Marble Doctors LLC gives to the Customer only the express warranty that Marble Doctors LLC will perform its scope of work in a skilled and workmanlike manner in accordance with its industry standards. EXCEPT forth aforesaid express warranty with a paid maintenance program, there are no other warranties expressed or implied, including the warranties of merchantability & fitness for a particular purpose. (We adhere to the industry standards of: Stone and Tile Pros, MIA, IICRC, ANSI and TCNA.)
Marble Doctors LLC will NOT be liable to buyer for loss of profits, or, for any claim against a buyer by any other party, or for any special indirect, incidental or consequential damages of any type whether based in tort, Contract or other legal theory, even if Marble Doctors LLC has been advised of the possibility of such damages.